Refund policy

RETURN POLICY

Your total satisfaction is our top priority. If for any reason you are unhappy with an item you have purchased, please return it within 30 days of the date of purchase (14 days for clothing, shoes & seasonal items). We will gladly exchange your product or issue a gift card for the entire purchase price.

  • All products must be returned in their original condition, unworn and unwashed with tags still attached.  

  • Items sold at a discount are a final sale and cannot be returned or exchanged

  • Gift Cards are non-returnable.
  • Exchanges: Items sell out quickly, so please don't wait long to come in or contact us!  

Not Local?

If you are purchasing online and you're worried about not being able to use your store credit, please give us a call and we will work with you. We want everyone to enjoy shopping with us!

Please note that return shipping is the responsibility of the customer.  The shipping fee will be deducted from your refund. 

Damaged or Incorrect Items Received: Please contact us immediately and we will work out a solution with you!

Shipping Fees: Shipping fees are non-refundable.

  

Sale Policies

1. All sale items are a final sale, and cannot be returned or exchanged.   

2. Many of our sales are in-store only events, due to the manufacturers' policies.  If a manufacturer forbids us from offering special deals on their products online, you will have to participate in the promotion at the store or call and make your purchases over the phone.  We apologize for this inconvenience, but we are committed to maintaining a good relationship with each of our suppliers so that we can continue to offer you the best products available. 

3. When an item is on sale, we cannot offer layaway. 

4.  Sale items cannot be put on hold.  If you are unable to get to a sale and know the specific item you would like, you may always call and purchase the item over the phone and pick it up at a later date.